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Leocenture

Legal

Privacy Policy

This policy explains what information we collect through Leocenture, why we use it, and the choices available to you.

This Privacy Policy applies to the websites, applications, memberships, communications, and related services operated by Leocenture Research LLC under the Leocenture brand (collectively, the “Services”). By using the Services, you acknowledge the practices described below.

1. Information we collect

We may collect the following categories of information:

  • Account and contact information: name, email address, login credentials, membership selection, household or family-account details, and messages you send us.
  • Transaction information: subscription status, payment history, and limited billing details. Payment-card information is collected and processed by Stripe; we do not store full card numbers.
  • Member content: information you submit through questionnaires, planning tools, support requests, community features, or other interactive areas.
  • Device and usage information: IP address, browser and device type, pages viewed, referral source, approximate location, and interactions with the Services.
  • Communications preferences: newsletter subscriptions, marketing choices, and records of our communications with you.

2. How we use information

We use personal information to:

  • provide, secure, maintain, and personalize the Services;
  • create and administer accounts, memberships, payments, and support requests;
  • deliver requested content, alerts, newsletters, and administrative notices;
  • analyze performance, improve features, prevent fraud, and enforce our terms;
  • comply with law and protect the rights, safety, and integrity of our members, Leocenture Research LLC, and others.

3. Cookies and analytics

We use essential cookies and similar technologies for authentication, security, preferences, and core functionality. With your consent where required, we may also use analytics technologies to understand how visitors use the Services. You can manage cookies through our consent controls and your browser settings, although disabling essential cookies may prevent parts of the Services from working.

4. How we disclose information

We may disclose information to:

  • vendors that provide hosting, databases, analytics, communications, customer support, security, and payment processing;
  • professional advisers and authorities when reasonably necessary to comply with law or protect legal rights;
  • a successor in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards;
  • other parties when you direct us or provide consent.

We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising.

5. Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including providing the Services, meeting legal and accounting obligations, resolving disputes, and preventing abuse. Retention periods vary by data type and context. We use administrative, technical, and physical safeguards designed to protect information, but no system can guarantee absolute security.

6. Your choices and privacy rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information; restrict or object to certain processing; withdraw consent; or appeal a denied request. You may unsubscribe from marketing emails using the link in the message. We may verify your identity before completing a request and may retain information where permitted or required by law.

7. Children’s privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a minor has provided personal information, contact us so we can investigate and take appropriate action.

8. International users

Leocenture Research LLC operates in the United States. If you access the Services from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate, subject to applicable safeguards.

9. Changes to this policy

We may update this policy as our practices or legal obligations change. We will post the revised policy with a new effective date and provide additional notice when required by law.

10. Contact us

For privacy questions or requests, email leocenture@gmail.com or use our contact page.